This location is a well-established auto body shop that consistently delivers quality service. Reviewers praise the shop's professionalism, courteous staff, and attention to detail. The team keeps customers informed throughout the repair process, and the shop coordinates with insurance and rental services to make the experience as seamless as possible.Some reviewers have reported exceptional experiences, such as receiving their vehicles back in better condition than expected, and being impressed by the shop's efficiency and ability to complete repairs ahead of schedule. Others have praised the shop's customer service, citing friendly and helpful staff who address concerns and provide clear explanations of the repair process.However, a few reviewers have reported issues with communication, particularly with a specific employee. They claim to have been left without updates on their vehicle's status, and experienced a lack of respect and professionalism when addressing their concerns.Overall, Cascades Auto Body appears to be a reliable choice for auto body repairs, with a strong focus on customer satisfaction and quality service. However, the shop's performance may vary depending on the individual employee handling the case.