Leesburg
CareNow Urgent Care - Centreville
18.12
18.12
Overview
Get immediate care for minor medical conditions like strep and cuts at our walk-in clinic in Brentwood, TN. Physicals, drug tests and lab tests are also available.
Features
NFC mobile payments
Credit cards
Has online care
Debit cards
Photos & videos
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Pricing
Quality
Innovativeness
Overall
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This business location appears to be a reliable and well-organized urgent care center. The staff is generally friendly and courteous, with many patients expressing gratitude for their kindness and care. The facility is clean and well-maintained, with one patient noting that it was one of the cleanest they had visited.The quality of care seems to be a mixed bag, with some patients receiving excellent service and others experiencing longer wait times or dissatisfaction with the care they received. However, the clinic's ability to see patients quickly and efficiently is a notable strength, with many patients expressing appreciation for the speed and efficiency of their visits.Pricing appears to be a strong suit for this business, with patients noting that the costs were reasonable and comparable to other urgent care centers in the area. However, one patient did express frustration with billing issues and unexpected charges.In terms of innovativeness, this business seems to be using technology and online services to enhance the patient experience, with patients able to schedule appointments and access their medical records online. However, one patient noted that the clinic could improve by implementing a text messaging system to update patients on wait times.One major issue that stands out is the inconsistent quality of care, with some patients receiving excellent care and others experiencing longer wait times or dissatisfaction with the care they received. Additionally, there have been issues with billing and patient communication, including one patient who experienced a significant delay in receiving a refund for a service they did not receive.Despite these issues, this business location appears to be a reliable and well-organized urgent care center that is committed to providing high-quality care to its patients. With some improvements in communication and quality control, this business could continue to thrive and provide excellent service to its community.
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Categories
Medical Service
Emergency Care
Urgent care center
Walk-in clinic
Medical Centers
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