Leesburg
Capital Mechanical LLC
9.84
9.84
Overview
Professional plumbers - services to the Northern Virginia region, spanning south to Richmond and Williamsburg, and reaching west to the panhandle of West Virginia.
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The business has an average rating, with some areas of improvement. It has received positive reviews for its quality of service, with most customers praising the professionalism and knowledge of the technicians. However, there are a few instances of inconsistent scheduling and a lack of follow-through on promised services. The pricing seems to be competitive, with some customers noting that the costs were reasonable. The business has shown some innovativeness in its services, with customers appreciating the use of modern technology and methods.There are a few areas that need improvement, including:* Communication: Some customers have reported difficulties in getting through to the business on the phone or scheduling appointments.* Follow-through: A few customers have reported that the business did not follow through on promised services or repairs.* Technical knowledge: While most customers have praised the technicians' knowledge, there are a few instances of customers reporting that the technicians were not aware of the latest technology or methods.* Staffing: The business has reported some staffing issues, which may have contributed to the inconsistent scheduling and follow-through.Overall, the business has some strengths and weaknesses, and with some improvements in these areas, it could become a top-rated business.
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Categories
Construction & Development
Plumber
Plumbers
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