Leesburg
Capital Auto Sales
14.65
14.65
Overview
Contact Capital Auto Sales in Chantilly, VA, for your next used car, ruck, or SUV. Serving the Fairfax, Reston, Arlington, VA and Washington D.C. areas.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
Small business
Checks
Appointment required
On-site parking
In-store shopping
Oil change
Buys used goods
Repair services
Used goods
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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Capital Auto Sales in Chantilly, VA, is a used car dealership that has received mixed reviews from customers. While some have praised the dealership for its wide variety of cars, friendly staff, and smooth buying experience, others have expressed concerns about the quality of the vehicles, pricing, and customer service.Several customers have reported issues with the condition of the cars they purchased, including rust, broken mirrors, and non-functional features. Some have also complained about the sales process, citing high-pressure tactics and unnecessary added costs.On the other hand, many customers have had positive experiences at Capital Auto Sales, praising the staff for their knowledge, patience, and professionalism. Some have noted that the dealership offers competitive pricing and a wide selection of vehicles.One customer reported a issue with a broken A/C and a defective OBD2 port, which was eventually fixed, but caused some inconvenience. However, the dealership was willing to work with the customer to resolve the issue.Some customers have also praised the dealership's financing options and warranty packages, which they felt were helpful in making their car-buying experience more manageable.It's worth noting that Capital Auto Sales has responded to many of the negative reviews, apologizing for any inconvenience caused and offering to work with customers to resolve their issues. However, some customers have expressed frustration with the dealership's customer service, citing a lack of transparency and follow-through on promises.Overall, it seems that Capital Auto Sales has a mixed reputation, with some customers having positive experiences and others experiencing issues with the quality of the vehicles and customer service. As with any car dealership, it's essential to do your research, read reviews, and ask plenty of questions before making a purchase.
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Hours
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Thursday
Friday
Saturday
Sunday
Monday
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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