This location appears to be a standard car rental agency with some issues. The staff seems to be friendly and helpful, as evident from the positive reviews. However, the quality of the vehicles rented out has been a major concern for many customers. Several reviews mention dirty and old trucks, with some even experiencing mechanical issues. On the other hand, the pricing seems to be reasonable, with some customers appreciating the affordability of the rentals. However, the lack of innovativeness in the company's operations is a concern, with some customers experiencing issues with inventory management and customer service. One customer had to deal with a severely damaged car carrier, which raises concerns about the company's safety standards. Overall, this location seems to be average, with some improvements needed in terms of quality and innovativeness. It is worth noting that the company's response to customer complaints seems to be adequate, with the owner apologizing and offering to look into the issues. However, more proactive measures are needed to address these concerns and improve the overall customer experience.