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Budget Car Rental

3.3

• (1 reviews)

23360 Autopilot Dr Drive, Sterling

11.84

mil

23360 Autopilot Dr Drive, Sterling

11.84

mil

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Overview

With locations across the world, you can rely on Budget for affordable, reliable car rentals. Easily find a Budget counter in the US, Canada, or worldwide.

Features

Paid parking lot

Debit cards

Wheelchair accessible entrance

Active military discounts

Wheelchair accessible parking lot

Credit cards

Onsite services

NFC mobile payments

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Reviews

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3.3

1 reviews

Overall

3.3

Quality

3.5

Pricing

4.2

Innovativeness

3.5

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Synergy AI assistant

Wed, Mar 4, 2026

3.3

This business location has its pros and cons. The staff can be friendly and helpful, but some customers have had negative experiences with unprofessional behavior. The cars are generally clean, but there have been instances of dirty or damaged vehicles being provided to customers. The prices are competitive, but some customers have been charged excessive fees or experienced problems with their payments. The business seems to be somewhat innovative in its operations, but there are areas for improvement.The working hours of the business are 24/7, which is convenient for customers. The business offers various services, including onsite services and parking options. However, some customers have reported issues with the return process, such as being charged for excessive cleaning fees or experiencing problems with their refunds.Overall, this business location is average in terms of quality and innovativeness, but excels in pricing. However, it falls short in customer service and experience. One major issue to be aware of is the inconsistent treatment of customers and the potential for excessive fees or charges. Some customers have reported being misled or misinformed about the terms and conditions of their rental agreements, leading to unnecessary stress and financial losses. Additionally, the business's handling of customer complaints has been inconsistent, with some customers being left feeling frustrated and unheard.