Leesburg
Broadlands Apartments
7.54
7.54
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Business center
Fitness center
Outdoor Space
Pets welcome
Dog park
In-unit washer/dryer
Maintenance
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Quality
Pricing
Innovativeness
Overall
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This review is for Broadlands Apartments, a real estate agency located at Building 21799, Crescent Park Square Street, Ashburn City. The business is known for its wide range of amenities, including a business center, fitness center, outdoor space, and pets-friendly environment.The overall quality of the business is high, with a score of 4.1 out of 5. This is likely due to the excellent customer service provided by the staff, including Naurin, Andrew, and Emmerson. Many reviewers have praised the staff for their professionalism, helpfulness, and willingness to go above and beyond to assist with any issues.The pricing of the apartments is also considered to be competitive, with a score of 4.5 out of 5. Reviewers have noted that the rent is reasonable for the quality of the apartments and the location.The innovativeness of the business is also noteworthy, with a score of 4.5 out of 5. The business has implemented various initiatives to improve the lives of its residents, such as the renter's rewards program and the community events.However, there are some areas for improvement. Some reviewers have noted that the apartment complex can be noisy, and there have been issues with the speed bumps. Additionally, one reviewer noted that the maintenance staff can be slow to respond to issues.Overall, Broadlands Apartments is a well-regarded business that provides excellent customer service and a wide range of amenities. While there are some areas for improvement, the business is a great option for those looking for a comfortable and convenient place to live.One issue that stands out is the lack of transparency in pricing and fees. One reviewer noted that they were charged a $450 fee for normal wear and tear on the carpet, which they felt was unfair and not clearly communicated when they moved in. This highlights the need for clearer communication and transparency in the business's pricing and fees.
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Categories
Real Estate
Apartment rental agency
Real Estate Agencies
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