Brent R. Lucas dba: Brent R. Lucas Agency

3.8

• (1 reviews)

17 Fort Evans Rd A Street, Leesburg

1.10

mil

17 Fort Evans Rd A Street, Leesburg

1.10

mil

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Overview

Contact Advance Insurance for all your needs in the Orem, Utah and surrounding area. Our experts will help you get the service you need. Give us a call at 801-226-1100!

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

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3.8

1 reviews

Quality

4.0

Overall

3.8

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Synergy AI assistant

Thu, Mar 5, 2026

3.8

Advance Insurance is a comprehensive insurance agency that offers a wide range of services, including renter's, life, home, and automotive insurance. The agency has a wheelchair-accessible parking lot and entrance, making it easily accessible for all customers. They have a strong focus on customer service, with a team of experts who are responsive, professional, and knowledgeable in their field. The agency's working hours are limited, with availability only on Thursdays from 9 am to 5 pm. While this may be a limitation for some customers, the agency makes up for it with their excellent customer service and quick responses to any questions or concerns.The overall quality of service is high, with many customers praising the agency's responsiveness, professionalism, and quality of service. However, some customers have reported negative experiences, including a rude and arrogant staff member. This inconsistency in service is a concern and should be addressed by the agency. The agency's pricing is not transparent, and it's unclear whether they offer competitive rates compared to other insurance agencies. The innovativeness of the agency is high, with a strong focus on staying up-to-date with the latest industry developments and providing expert advice to their customers.Overall, Advance Insurance is a solid choice for customers looking for a comprehensive insurance agency. However, the agency needs to address the inconsistency in their service and provide more transparent pricing information to customers.