Leesburg
Boot Barn
1.55
1.55
Overview
Retail chain with a variety of Western & work-related apparel, shoes & accessories, plus gifts.
Features
Debit cards
Quick visit
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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This Boot Barn location offers a wide variety of Western and work-related apparel, shoes, and accessories, making it a great one-stop shop for those looking for a specific type of clothing. The staff is generally friendly and helpful, with some employees going above and beyond to assist customers, such as Navi, who was praised for her excellent customer service. However, there are some issues with customer service, with a few employees being pushy or unhelpful. The store is well-organized and clean, making it easy to navigate and find what you're looking for. However, there have been some instances of poor customer service, including one employee being rude to a customer and another employee being unwilling to help a customer find a specific item.Some customers have reported having to wait a long time to be assisted by a sales associate, and some have been disappointed by the lack of customer service. The store's policy on returns and exchanges has also been a point of contention for some customers, with one customer reporting that the store refused to exchange a pair of boots that were only worn twice. Overall, the quality of the products is generally good, but the customer service has been inconsistent.The pricing at this location is generally competitive, with some customers reporting that they found the prices to be reasonable for the quality of the products. However, some customers have reported being overcharged or being offered a discount that was later retracted.One of the issues with this store is the service provided by some employees, which can be inconsistent and sometimes rude. It is clear that some employees are more willing to go above and beyond to assist customers, while others seem to be more interested in chatting with each other than helping customers.It's worth noting that the store's management has been criticized for their behavior, with some customers reporting that the manager was rude and unhelpful. However, not all customers have had negative experiences with the store, and some have reported being treated well by the staff.Overall, this Boot Barn location has its strengths and weaknesses. While it offers a wide variety of products and a clean and organized store, the inconsistent customer service and poor behavior of some employees can be a major turn-off for some customers.
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Hours
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Friday
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Sunday
Monday
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Categories
Shopping
Boot store
Western apparel store
Clothing store
Clothing Stores
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