The location, Beyer Kia Falls Church, is a used car dealer that offers a wide range of vehicles, including Kia models. The dealership has a long working hours, from 9 am to 8 pm from Monday to Friday and 9 am to 6 pm on Saturday, with Sunday hours from 12 pm to 5 pm.While some customers have had a smooth and enjoyable experience at Beyer Kia Falls Church, there are also several issues that have been reported. One customer had to deal with a serious engine issue in their new car, which was not disclosed to them at the time of purchase. Another customer was charged for repairs that were not necessary, and was not given a satisfactory explanation or resolution.On the other hand, some customers have had a positive experience with the dealership. They have reported that the staff is friendly and helpful, and that the process of buying a car was smooth and efficient. The dealership has also received praise for its service department, with some customers reporting that their vehicles were serviced quickly and efficiently.The location has a wide range of services, including car wash, oil change, and repair services. They also accept various forms of payment, including NFC mobile payments, debit cards, and credit cards.However, it is worth noting that the dealership has not provided satisfactory resolutions to some customers who have reported issues with their vehicles. This has led to a loss of trust and a negative overall experience.In terms of innovativeness, the dealership seems to be keeping up with the times, with services such as NFC mobile payments and online appointment scheduling. However, there are still some areas where they could improve, such as being more transparent with customers about any issues with their vehicles.Overall, Beyer Kia Falls Church has some positive qualities, but there are also some issues that need to be addressed in order to improve the overall experience for customers.