Leesburg
Best Buy
20.02
20.02
Overview
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Assembly service
Batteries
Electronics
Repair services
Installation service
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This location of Best Buy has both positive and negative reviews. On the one hand, the store has a wide variety of electronics, appliances, and music instruments, which makes it a great destination for those looking to purchase or upgrade their tech gadgets. The staff is generally friendly and helpful, especially in certain departments like the appliance section.On the other hand, there are some significant issues that need to be addressed. Many customers have reported long wait times, both in-store and for order pickup, which can be frustrating for those in a hurry. Additionally, some employees have been accused of being dismissive and unhelpful, which can make the shopping experience feel impersonal.In terms of pricing, Best Buy is generally competitive, but some customers have reported issues with price matching and finding deals. The store's ability to innovate and stay up-to-date with the latest technology is also a mixed bag. While they do offer some unique services like repair and installation, some customers have reported that certain products are not available in-store or are only available online.One major issue that has been consistently reported is a lack of transparency and honesty with customers. Some employees have been accused of adding unauthorized charges to purchases or failing to disclose important information about products or services. This has led to several customers feeling taken advantage of or ripped off.Despite these issues, many customers have reported having positive experiences at this location. Some employees have been praised for their knowledge and helpfulness, and the store's layout and amenities, such as free Wi-Fi, are generally well-received. Overall, this location of Best Buy has the potential to be a great destination for tech enthusiasts, but it needs to work on addressing its customer service and transparency issues.The store's working hours are standard, with Monday through Friday being open from 10am to 8pm and Saturday and Sunday from 10am to 8pm and 11am to 7pm, respectively. The location is also wheelchair accessible and offers various payment options, including NFC mobile payments, debit cards, credit cards, and checks.It's worth noting that this location is part of a larger chain, Best Buy, which has a generally good reputation for customer service and quality products. However, this specific location seems to have some issues that need to be addressed.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Electronics Stores
Computer Stores
Musical Instruments
Home & Daily Service
Appliance Repair
Stores
Video store
Appliance store
Computer store
Electronics store
Video game store
Music store
Home theater store
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