Leesburg
Beltsville Construction Supply, Inc
21.92
21.92
Overview
Home Beltsville Location Beltsville, MD (301) 937-8087
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Innovativeness
Quality
Pricing
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The store has an average overall rating, but its quality and innovativeness are not on par with its pricing. The store has a wide range of products, including automotive and boat service, car parts, shopping, tools stores, home and daily service, electronics repair, small engine repair service, tractor parts store, and equipment supplier. The store is located at Building 10337, Balls Ford Rd Road, Manassas City.The store's friendly staff and down-to-earth atmosphere are notable positives, as seen in several customer reviews. Customers have praised the store's customer service, with one reviewer calling it "a rarity in today's world." Another reviewer appreciated the store's willingness to work with them to find a solution to their problem.However, some customers have had negative experiences with the store's service quality. Several reviewers mentioned that the store's mechanics were not attentive to their problems or did not follow through on their promises. One reviewer even mentioned that their chainsaw was disassembled and parts were left inside a plastic bag, which wasted their time and money.Regarding pricing, the store seems to offer competitive prices, as seen in the review that mentioned a customer was able to trade in their old chainsaw for a new one without being charged for the old one's parts. However, some customers have complained about the store's pricing, citing that they were overcharged for repairs.One major issue that arises from the reviews is the inconsistency in the store's service quality. Some customers have received excellent service, while others have been left feeling frustrated and disappointed. This inconsistency can lead to a decrease in customer trust and loyalty. The store needs to work on providing consistent high-quality service to all its customers.Overall, while the store has its strengths, it also has areas that need improvement. By addressing these issues and providing consistent high-quality service, the store can increase customer satisfaction and loyalty.
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Categories
Shopping
Tools Stores
Home & Daily Service
Automotive & Boat Service
Car Parts
Electronics repair
Equipment supplier
Tractor parts store
Small engine repair service
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