Leesburg
Belfort Furniture
10.68
10.68
Overview
Huge retailer offering 5 showrooms of name brand home furniture & accessories, plus design services.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Appointment required
In-store pickup
Assembly service
White glove service
Installation service
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Overall
Quality
Pricing
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This location is a huge retailer offering a wide selection of name brand home furniture and accessories across five showrooms. The business provides a great shopping experience, with helpful staff and a vast array of products to choose from. Customers can also take advantage of design services and various amenities such as Wi-Fi and NFC mobile payments.The main issue here is the inconsistency in customer service quality. While some salespeople, like Yogi, receive high praise for their professionalism, courtesy, and knowledge, others have been reported to be pushy or unhelpful. Another issue that has been reported is the delivery process, with some customers waiting for extended periods of time for their orders to arrive. This can be frustrating and may impact customer satisfaction.Overall, the business has a good reputation and a wide range of products, but it needs to work on providing consistent customer service and streamlining its delivery process.One customer service expert has been mentioned, Yogi, who is knowledgeable and professional, courteous, and friendly. The staff could be a little more knowledgeable about all the pieces not just the ones they’re trying to push/sell.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Children's furniture store
Bedroom furniture store
Rug store
Furniture Stores
Sofa store
Furniture store
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