Leesburg
Banfield Pet Hospital
24.52
24.52
Overview
See a vet in Altamonte Springs, FL. Our animals hospital offers preventive petcare for dogs and cats. See us for wellness checkups, pet vaccines, and more.
Features
Restroom
Wheelchair accessible restroom
LGBTQ+ friendly
Appointments recommended
LGBTQ+ friendly
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
Quality
Pricing
Innovativeness
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This clinic has its strengths and weaknesses. With a location on Main St in Fairfax City, it offers a range of services, including medical services, pharmacies, veterinary pharmacies, animal hospitals, pet services, and veterinary clinics. The clinic is LGBTQ+ friendly, has wheelchair-accessible facilities, and offers various amenities, such as restrooms and on-site services.The clinic has a 4.0 rating from third-party ratings, indicating a generally positive reputation. However, clients' feedback reveals a more complex picture. Some reviewers have had excellent experiences, praising the staff's kindness, care, and expertise, particularly with Dr. Edwards. They appreciate the clinic's efforts to communicate with pet owners and provide good care for their pets.On the other hand, several clients have reported negative experiences. They express frustration with the front desk staff's inefficiency, lack of training, and poor communication. Some reviewers have had to wait for extended periods, only to be told that their pets were not yet ready for examination. They also mention issues with medication administration, incorrect dosages, and lack of follow-up care.One reviewer was particularly distraught after experiencing what they perceived as poor treatment and a lack of concern for their pet's well-being. They claim that the staff were more interested in selling them a wellness plan than providing adequate care.Another reviewer expressed concern about the clinic's business practices, including charging for services after their pet's passing and the high cost of some procedures. Some reviewers have also reported issues with the cleanliness of the facilities and the handling of their pets.Despite these issues, the clinic has a loyal customer base and is praised for its quality care and services. However, it is essential for potential clients to be aware of these concerns and to discuss their specific needs and expectations with the clinic before visiting.One issue that stands out is the inconsistency in service quality. While some reviewers rave about the clinic's excellent care and communication, others report frustrating experiences with staff and inefficiencies. This inconsistency may be due to a lack of training, inadequate staff, or inadequate management. To improve, the clinic should prioritize staff training, customer service, and efficiency in their operations.Ultimately, the clinic's reputation is a mixed bag, with both excellent and poor reviews from clients. Potential clients should carefully weigh the pros and cons and discuss their concerns with the clinic before making a decision.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Medical Service
Pets Service
Veterinarian
Pharmacies
Veterinary pharmacy
Veterinary Clinics
Animal hospital
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