The location has a high overall score, which indicates that customers are generally very satisfied with their experience. The quality of the service is also high, with drivers being professional, courteous, and providing excellent service. Pricing is reasonable, with some customers mentioning that it is even better than other services. However, the innovativeness score is slightly lower, possibly due to the fact that the company has been around for a while and the service is quite traditional.The company's strong suit is its excellent customer service. Many customers have praised their drivers for being professional, courteous, and providing top-notch service. The company also has a strong focus on reliability, with many customers mentioning that they were on time and provided a smooth experience. Additionally, the company's commitment to providing a safe and comfortable experience for its customers is evident in its wheelchair-accessible vehicles and staff.One area where the company could improve is in its willingness to innovate and try new things. While the company has a strong reputation for reliability and customer service, it may be beneficial for them to explore new ideas and technologies to stay ahead of the competition.Overall, Ballston Limousine is a solid choice for anyone looking for a reliable and professional transportation service. With its excellent customer service, reasonable pricing, and commitment to safety and comfort, it is no wonder that many customers have given the company a perfect score.Some customers have mentioned the comfort of the vehicles, the cleanliness of the vehicles, the professionalism of the drivers, and the reliability of the service. One customer even mentioned that the driver was so nice and accommodating that it made their trip even more enjoyable.However, one potential issue that was not mentioned is that the company may not be very accommodating for customers with specific or last-minute requests. While the company's website states that they can accommodate last-minute requests, some customers may have had issues with this. It would be beneficial for the company to review its processes and procedures to ensure that all customers are treated fairly and have their needs met.Customers have also appreciated the free parking lot, the identification as an Asian-owned business, and the fact that the company is a transperson safespace. These factors may contribute to the high scores and positive reviews.