The location seems to be a great choice for those in need of locksmith and security services. The staff is friendly and professional, with many reviewers praising their helpfulness and expertise. However, some customers have had issues with the quality of the services, with a few reviewers mentioning that the staff seemed inexperienced or unable to resolve their problems.The location's prices are generally considered reasonable, with many reviewers mentioning that they were able to save money by using Baldino's Lock & Key instead of the dealer. However, some customers have mentioned that the prices can be higher than expected, especially for certain services.One potential area for improvement is the training of the staff, particularly those who are part-time or new to the company. A few reviewers mentioned that they encountered issues with the staff's ability to use certain equipment or provide adequate assistance.Overall, the location seems to be a good choice for those in need of locksmith and security services, but it may be worth calling ahead to confirm that the staff has the necessary expertise and equipment to handle your specific needs.There was an instance when a customer had their car software frozen due to the technician's inexperience with the equipment. The technician refused to acknowledge any responsibility and suggested the customer have the car towed to the dealer, which was not a helpful solution. It's essential for customers to be aware of this potential issue and to take necessary precautions, such as verifying the technician's qualifications and experience before allowing them to work on their vehicle.