This location has shown excellent quality in terms of their baked goods, which is a testament to their commitment to European techniques and tradition. Their artisan breads, pastries, and cookies have received rave reviews from customers, with many praising their freshness and taste. The variety of products they offer is impressive, with a focus on traditional breads, viennoiserie, and cookies.However, there have been some issues with customer service, particularly with regards to phone calls and order fulfillment. Some customers have reported difficulty in getting through to someone on the phone, while others have experienced mistakes with their orders. One customer even reported being yelled at by a staff member.Despite these issues, the location has a strong reputation for quality and customer satisfaction. Many customers have praised the friendly and helpful staff, particularly at the farmers' markets where they operate. The location's commitment to using high-quality ingredients and traditional techniques is evident in the products they offer, and their prices are generally reasonable considering the quality and variety of goods.One area for improvement is in terms of consistency and accuracy in fulfilling orders. While some customers have reported issues with orders, others have praised the location for their attention to detail and willingness to make things right. To maintain a high level of quality and customer satisfaction, the location should focus on ensuring that all orders are fulfilled accurately and promptly.Overall, this location is a great option for customers looking for high-quality baked goods and traditional European-style pastries. However, it's essential to be aware of the potential issues with customer service and to plan accordingly.