Leesburg
Avis Car Rental
13.71
13.71
Overview
On-demand fuel delivery service for cars, boats, fleets and residential locations.
Features
Debit cards
Wheelchair accessible entrance
Active military discounts
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Overall
Innovativeness
Pricing
Quality
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The business location has received a 4.2 out of 5 score overall, indicating a generally positive experience. The quality of service has been rated 4.0 out of 5, suggesting that the staff and facilities are satisfactory, but could be improved. Pricing has been rated 4.8 out of 5, indicating that the cost of services is competitive and reasonable. Innovativeness has been rated 4.3 out of 5, indicating that the business is relatively innovative and adaptable.The location has received numerous positive reviews from customers, with many praising the friendly and helpful staff, particularly Martha. Customers have also appreciated the convenient location, clean cars, and competitive pricing. However, some customers have reported issues with customer service, including rude staff and unhelpful representatives.One issue that has been consistently reported is the cleanliness of the cars, with some customers finding trash and dirt inside the vehicles. Additionally, some customers have experienced issues with the rental process, including long wait times and unavailability of certain vehicles.Despite these issues, the business location has maintained a high overall rating, suggesting that it is generally well-regarded by customers. However, it is essential for the business to address the reported issues and work towards improving the quality of service and customer experience.
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Categories
Travel & Recreation
Car rental agency
Van rental agency
Car Rental
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