Leesburg
Ava Vaughan, Counselor
10.37
10.37
Overview
LifeStance Health's family of behavioral health brands offer online psychiatry and therapy services across the US. Most major insurances accepted!
Features
Wheelchair accessible parking lot
Appointments recommended
Restroom
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This location is a good starting point for those seeking mental health services. The business has a long list of categories it caters to, including psychotherapy, counseling, and coaching. The address is clearly provided, making it easy to find the location. However, it is located in a building with a suite number, which may make it harder to spot from the outside.The description mentions that most major insurances are accepted, which is a plus for those with insurance coverage. The phone number is also provided, allowing for easy contact.The working hours are standard, with the location open from 9 am to 5 pm, Monday through Friday. The planning feature mentions that appointments are recommended, which is standard practice for many businesses. The amenities include a restroom, which is a basic necessity.One notable drawback is the long wait time experienced by one of the clients, who had to wait over 15 minutes to start their appointment. This issue highlights the need for better time management and communication within the business. Despite this, some clients have had positive experiences with the staff, praising their listening skills and ability to provide helpful techniques for managing anxiety.It is worth noting that there is no information provided about the parking lot, which could be an issue for clients with mobility concerns. Additionally, the lack of response from the office after a client reached out for a reschedule further highlights the issue of communication within the business.
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