Leesburg
Auto Buying Service
24.57
24.57
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Checks
Appointment required
Buys used goods
Repair services
Used goods
Photos & videos
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Overall
Quality
Pricing
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This business location is situated at Building 2971, Prosperity Ave Avenue, Fairfax City, and offers a wide range of services. The employees are friendly and knowledgeable, providing excellent customer service. They go above and beyond to ensure that customers feel comfortable and satisfied with their purchases. The dealership has a variety of vehicles to choose from, and the sales team is helpful in finding the perfect car for each individual.However, there have been some issues reported by customers regarding the condition of the vehicles. Some have experienced mechanical problems and hidden damage, which can be frustrating and costly. It's essential to do your research and carefully inspect the vehicle before making a purchase.The business has a rating of 4.6 on third-party platforms, indicating a generally positive experience for most customers. However, it's crucial to exercise caution and be aware of the potential risks associated with buying a used vehicle.Some customers have praised the dealership's quick and easy experience, with some even receiving excellent service from specific sales team members, such as Shy and Kenny. On the other hand, a few customers have had a negative experience, reporting misrepresentation and hidden costs.Overall, this business location appears to have a mixed reputation, with some customers raving about their experience and others expressing concerns. As with any used car dealership, it's essential to do your research and carefully evaluate the vehicle before making a purchase.The working hours for this business location are Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 7:00 PM, and closed on Sundays. They offer various payment options, including NFC mobile payments, debit cards, credit cards, and checks. Customers can also make appointments and receive repair services on-site.There are concerns regarding the dealership's warranty and repair services. Some customers have reported that the warranty is a scam, and the dealership has failed to activate it, leaving customers without coverage. Additionally, customers have experienced delays in communication and a lack of transparency in the repair process.Despite these issues, the business has a wheelchair-accessible parking lot and entrance, making it accessible to customers with mobility impairments. Overall, this business location seems to have its strengths and weaknesses, and customers should be aware of the potential risks and benefits before making a decision.
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Categories
Automotive & Boat Service
Used Cars
Used car dealer
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