Leesburg
AudioNova
24.55
24.55
Overview
AudioNova provides advanced hearing solutions for an optimal sound experience. Discover our innovative products and services and visit a clinic near you.
Features
Wheelchair accessible parking lot
Small business
Wheelchair accessible entrance
In-store pickup
Photos & videos
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Pricing
Overall
Quality
Innovativeness
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This medical service location, AudioNova, seems to be a reliable choice for those in need of hearing solutions. The facility is wheelchair accessible, and in-store pickup is available, making it convenient for patients. The staff, including Dr. Grote and Mark, have received praise for their professionalism, kindness, and expertise. Many clients have appreciated the thorough testing, personalized attention, and follow-up care provided by the team.However, some patients have reported issues with customer service, citing unreturned calls and a lack of communication. One client was unhappy with the change in management, stating that the practice was no longer the same since it was taken over by a larger firm. Another client experienced difficulties scheduling an appointment and was not aware that the office no longer offered certain services.Despite these issues, the majority of clients have had positive experiences with AudioNova, praising the staff's ability to make them feel comfortable and at ease, particularly with young children. The facility's commitment to providing quality service and support is evident in the numerous 5-star reviews.The only area for improvement seems to be in the customer service department, where some patients have felt frustrated by unreturned calls and a lack of communication. Addressing this issue would help to enhance the overall experience for patients.
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Categories
Medical Service
Shopping
Other Medics
Audiologist
Tools Stores
Hearing aid store
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