AT&T Store

4.4

• (1 reviews)

284 21100 Dulles Town Cir Circle, Dulles

9.57

mil

284 21100 Dulles Town Cir Circle, Dulles

9.57

mil

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Direction

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Overview

Retailer providing wireless plans & a range of phones, devices & accessories.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Quality

3.1

Overall

4.4

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Thu, Mar 5, 2026

4.4

This store has a great location, and the staff is generally friendly and knowledgeable. Many customers have reported receiving excellent service, particularly from staff members such as Alex, Cameron, and Alejandro, who have gone above and beyond to resolve issues and provide helpful guidance. However, there are some concerns about the consistency of service, with some customers reporting long wait times, unhelpful staff, and a lack of attention to detail. Additionally, there have been issues with restocking and inventory, leading to frustration for some customers. Overall, this store has a lot of potential, but could benefit from more attention to quality control and customer service consistency. There is one significant issue that customers have consistently reported: long wait times and inconsistent service. On multiple occasions, customers have waited for extended periods of time to be helped, only to be told that the issue could not be resolved at the store and would need to be escalated to a higher level of support. This can be frustrating and time-consuming for customers, and has led to some negative reviews. The store's pricing is competitive, and many customers have reported finding good deals on phones and accessories. However, there have been some issues with pricing and billing, including customers being charged for services they did not order or did not receive. This has led to some negative reviews and complaints. The store's innovativeness is one of its strengths, with many customers reporting that the staff is knowledgeable about the latest technology and can provide helpful guidance on how to use it. However, there have been some issues with the store's inventory and restocking process, which can lead to frustration for customers who are looking for specific products or services. Overall, this store has a lot of potential, but could benefit from more attention to quality control and customer service consistency. With a bit more effort, this store could become a go-to destination for customers looking for reliable and helpful service.