This store provides a variety of services, including phone sales and repairs, and offers a range of phone plans. The staff is generally knowledgeable and helpful, with some employees standing out for their excellent customer service. The store has a good selection of phones and accessories, and the prices are competitive. However, there have been some issues with communication and follow-through, including a few cases where customers were told one thing and then had to deal with a different policy or process. Despite this, the store has a loyal customer base and is a good option for those looking for a one-stop shop for their phone needs.Some employees, such as Sim, Aylin, and Edwin, have received high praise from customers for their helpfulness and knowledge. These employees are a great asset to the store and make a positive impression on customers.However, some customers have experienced issues with staff being unhelpful or unresponsive. In some cases, customers have been given incorrect information or have had to deal with long wait times. These issues can be frustrating and make it difficult for customers to get the help they need.The store's hours of operation are generally convenient, with extended hours on weekdays and Saturdays. However, the store is closed on Sundays until 12pm, which may not be suitable for everyone.Overall, this store is a good option for those looking for a convenient and comprehensive phone store. However, customers should be aware of the potential for issues with staff and be prepared to advocate for themselves if necessary.