Leesburg
Asurion Corporate Office
11.60
11.60
Overview
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Restroom
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Overall
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This corporate office and restaurant location in Sterling City has received overwhelmingly positive reviews from clients. They praise the courtesy and professionalism of the staff, often highlighting the exceptional service they received from specific representatives. Many customers have appreciated the prompt and easy process of getting their devices replaced or repaired, with some even receiving same-day service. The representatives are often described as knowledgeable, patient, and friendly, going above and beyond to ensure a smooth experience.However, one issue has arisen from a client's experience, which may affect some customers. They felt misled about the terms of their device insurance, particularly regarding refurbished phones and warranties. This client expressed frustration with the company's policies and the quality of the replacement phones they received.Despite this issue, the majority of reviews emphasize the positive aspects of Asurion's service, including the efficiency, professionalism, and courtesy of the staff. The restaurant and office space appear to be well-maintained and accessible, with a wheelchair-accessible entrance and parking lot. The working hours are consistent from Monday to Friday, making it convenient for clients to visit during business hours.Overall, Asurion has established a strong reputation for providing exceptional customer service, despite some potential issues with their policies and replacement phones.
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Restaurants & Catering
Restaurants
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