The location of the Apple Federal Credit Union in Chantilly has a solid overall rating, with a balance between positive and negative experiences. The quality of service has been a mixed bag, with some staff members receiving praise for being friendly and helpful, while others have been described as rude and unprofessional. One notable issue is the presence of Vicki, a staff member who has been criticized by multiple customers for her poor customer service. The pricing at the location is generally considered to be competitive and fair, but the innovativeness of the credit union's services and products is not well-represented in the customer feedback. Despite this, the majority of customers have reported having a good experience at the Chantilly branch, with many praising the friendly staff and efficient service.