This location is wheelchair accessible and has a convenient address for those who need to donate blood. However, there have been some issues with the staff, particularly with one phlebotomist who is rude and condescending. Some donors have also had trouble finding good veins and have experienced pain during the donation process. On the other hand, some staff members, such as Miranda and Lillian, are very helpful and nice, and the experience can be smooth and pleasant. The center seems to be inconsistent in terms of quality, but it's clear that some staff members are more skilled and experienced than others. The address and features of the location are a plus, but the quality of care and treatment of donors is a major issue that needs to be addressed. The owner has responded to negative feedback by apologizing and offering to look into the issue, which is a good start. However, more needs to be done to ensure that all donors receive high-quality care and are treated with respect and kindness.