Leesburg
America's Best Contacts & Eyeglasses
16.53
16.53
Overview
Get 2 pairs of glasses and an eye exam for $89.95 at America's Best in Altamonte Springs at Renaissance Centre. Book online today!
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
Onsite services
NFC mobile payments
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Innovativeness
Quality
Pricing
Overall
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The shopping center has a diverse range of stores, including a sunglasses store and an eye care center. The facility is easily accessible for people with mobility issues, as it has a wheelchair-accessible restroom, parking lot, and entrance. Visitors can make payments using NFC mobile payments, debit cards, and credit cards. However, the customer service has room for improvement, as some clients reported long wait times, miscommunication about pricing, and unpleasant experiences with certain staff members.One of the notable strengths of the shopping center is its friendly and knowledgeable staff. Several clients praised the opticians and doctors for their professionalism, politeness, and willingness to help. The center also has a wide range of services, including eye exams, glasses repair, and contact lens supply.However, there have been some issues with customer service. Some clients reported feeling misled or misinformed about the cost of services or the availability of products. Others experienced long wait times or were not offered the services they were expecting. One client reported an issue with incorrect glasses being prepared, and another client was not offered a clear explanation of the telehealth visits policy.Overall, the shopping center has a good reputation, but it needs to work on improving its customer service to meet the high expectations of its clients. A major issue that has been highlighted by several clients is the inconsistent information provided by staff members, which can lead to confusion and frustration for customers.
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Categories
Shopping
Construction & Development
Repair & Renovations
Medical Service
Ophthalmology
Optometry
Stores
Optician
Sunglasses store
Contact lenses supplier
Optometrist
Glasses repair service
Eye care center
Contact business
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