This business is a well-established and reliable option for car owners in need of auto glass repair and replacement services. The majority of customers have reported positive experiences, with many praising the staff's professionalism, efficiency, and attention to detail. The prices seem to be competitive, with some customers even noting that they were lower than expected. However, there are a few instances where customers have reported subpar service, including communication issues, incomplete repairs, and poor customer service. One major issue that stands out is the lack of transparency and accountability when it comes to issues with OEM glass and calibration. Some customers have reported being misled or misinformed about the capabilities of the business, which can lead to frustration and mistrust. Overall, this business seems to be a solid option for those in need of auto glass services, but it's essential to be aware of the potential pitfalls and to communicate clearly with the staff to ensure a smooth experience.