Leesburg
AllCare Primary & Immediate Care
6.75
6.75
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
Overall
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This business location has received praise from many clients for its cleanliness, organization, and friendly staff. The doctors, including Dr. Reddy and Dr. Orkorie, have been described as professional, knowledgeable, and attentive. Many clients have had great experiences with virtual check-ups and have received clear instructions and summaries of their diagnoses.However, there have been some issues with wait times, with some clients waiting for over an hour to be seen, even when they had an appointment. Some clients have also reported difficulties with getting medication refilled, with some being told they need to see a doctor every three months to receive a refill.One client reported a terrible experience, waiting an hour and a half to be seen and then being told that someone who came in after them was seen before them. Another client reported being told that there was no staff available to see them, despite having an appointment.Despite these issues, the business location has received high praise for its staff and doctors. Many clients have expressed their gratitude for the care they received and have said they would recommend the business to others.It's worth noting that the business has a clear policy for dealing with client complaints, with owners responding promptly to each issue and offering to make things right. However, some clients have reported not receiving a satisfactory response to their concerns.The wheelchair-accessible restroom and entrance are notable features of the business location, making it accessible to all clients.
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Medical Service
Doctor
Family practice physician
Other Medics
STD clinic
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Medical clinic
Walk-in clinic
Hospitals
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