Leesburg
Airlie
27.70
27.70
Overview
Country-chic quarters in an upmarket conference hotel, plus a casual pub, a bistro, tennis & a pool.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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Overall
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This country-chic wedding venue and hotel offers a unique blend of luxury and tranquility. With its beautiful grounds, stunning lakes, and scenic walking paths, it's an ideal location for a romantic getaway or a special celebration. The hotel's rooms and cottages are clean and comfortable, with amenities like free Wi-Fi and free parking.However, some guests have reported issues with communication and customer service, citing difficulties in reaching the sales team and issues with event planning. One reviewer mentioned that the process leading up to the wedding was stressful due to poor communication and confusion over contracts and timelines.The food at the hotel's restaurant, Harry's, is reportedly excellent, with a focus on farm-to-table cuisine and seasonal dishes. The venue also offers a range of activities, including archery lessons and a swan sanctuary.Overall, Airlie is a beautiful and unique venue that offers a lot to couples and families looking for a special getaway. However, some guests have reported issues with communication and customer service, which may be a concern for those planning a large event or wedding.One major issue that stands out from the reviews is the poor communication and customer service. Several reviewers mentioned that they had difficulty reaching the sales team, and that there were issues with event planning and coordination. One reviewer even reported that they were charged extra fees that were not discussed or agreed upon beforehand.The hotel's beautiful grounds and scenic walking paths are a major highlight, offering plenty of opportunities for photos and relaxation. The rooms and cottages are clean and comfortable, with amenities like free Wi-Fi and free parking.The food at Harry's is excellent, with a focus on farm-to-table cuisine and seasonal dishes. The venue also offers a range of activities, including archery lessons and a swan sanctuary.To improve, Airlie should focus on improving communication and customer service, making sure that guests and couples are informed and supported throughout the planning process. This could include providing clear and timely responses to questions and concerns, and making sure that all contracts and agreements are clearly communicated and understood.
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