Leesburg
AAA Tire & Auto Service - West Purcellville
7.61
7.61
Overview
AAA covers you on and off the road - with roadside assistance, insurance and over 160,000 worldwide discounts partners.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Onsite services
Appointments recommended
Curbside pickup
Oil change
Mechanic
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Overall
Pricing
Quality
Innovativeness
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The business location at 720 E Main St, Purcellville, is a AAA-covered site that offers a variety of services, including tire service, oil change, and car repair. Despite its wide range of services, the overall quality of the location is mediocre, with a rating of 2.5 out of 5. The quality of services is also subpar, with a rating of 2.3 out of 5.One major issue at this location is the high cost of services, which has a rating of 1.3 out of 5. This could be due to the business being part of a large corporation, which might lead to higher prices.On the other hand, the innovativeness of the location is relatively good, with a rating of 3.5 out of 5. However, this is not enough to make up for the other issues.Several customers have expressed dissatisfaction with the location, citing issues with communication, poor customer service, and unmet promises. Some have also reported being overcharged or being taken advantage of by the business.The location's working hours are limited, with no services available on Saturdays and Sundays. This might not be convenient for customers who need services on weekends.Overall, while the location has some good qualities, its numerous issues and mediocre ratings make it a disappointing experience for customers.A notable issue is the high number of complaints about poor customer service, unmet promises, and overcharging. This suggests a systemic problem with the business's customer service and billing practices.To improve, the location could focus on providing better customer service, being more transparent about pricing and services, and following through on promises. This would help to address the issues that customers have raised and improve the overall quality of the location.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Automotive & Boat Service
Tire Service
Tire shop
Brake shop
Tire Sales
Oil change service
Car Parts
Motorcycle Service
Car repair and maintenance service
Auto repair shop
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