This 5.11 Tactical store in the Fair Lakes Shopping Center Street is a great place to find high-quality tactical apparel and gear. The staff is very friendly and helpful, with many reviewers praising their excellent customer service. The store is well-maintained and stocked with a wide range of products, including clothing, accessories, and equipment for law enforcement, first responders, and outdoor enthusiasts. The employees are knowledgeable about the products they sell, and many reviewers have praised their ability to find the perfect item.However, there is one issue with this store - the customer service can be inconsistent at times. One reviewer mentioned that they were put on hold for a long time when they called the store, and another reviewer had a poor experience with a sales associate who seemed unhelpful. Despite this, the majority of reviewers have had positive experiences with the store's customer service, and the staff's friendliness and helpfulness are major strengths of the store.Overall, this store is a great resource for anyone looking for high-quality tactical gear and apparel. While there may be some inconsistencies in customer service, the staff's friendliness and helpfulness make up for it, and the store's wide selection and well-maintained inventory make it a great place to shop.